Privacy Policy

Last updated: [DATE]

TEMPLATE — Review with your attorney before publishing. Replace all bracketed placeholders: [PRACTICE LEGAL NAME], [DATE], [BUSINESS ADDRESS], [PHONE].

Who We Are

[PRACTICE LEGAL NAME] ("Cellula," "we," "us") operates this website to describe our regenerative medicine services and allow prospective patients to request consultations at our San Diego and Los Angeles locations. Contact: drcastilloconsulting@gmail.com, [BUSINESS ADDRESS], [PHONE].

Information We Collect

Information you provide: name, email address, phone number, preferred location, and area of clinical interest, submitted through our consultation reservation form.
Payment information: processed directly by Square, Inc. We do not receive or store your card details. Square's privacy policy governs that data.
Automatically collected: standard web log and analytics data (pages viewed, device/browser type, approximate location) if analytics are enabled.

How We Use Your Information

To respond to consultation requests and schedule appointments.
To process consultation reservation payments through Square.
To communicate with you about your inquiry or appointment.
To improve our website and services.

We do not sell your personal information, and we do not share it with third parties for their own marketing purposes.

Service Providers

Form submissions are transmitted to us via FormSubmit (formsubmit.co). Payments are processed by Square. Website fonts are served by Google Fonts. These providers process data only as needed to provide their services.

Health Information

This website's contact form is not intended for the transmission of medical records or detailed health information. Please do not include sensitive health details in the form. Health information you share after becoming a patient is handled under our clinical privacy practices and applicable law.

Your California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to know what personal information we collect, to request deletion or correction, and to not be discriminated against for exercising these rights. To exercise them, email drcastilloconsulting@gmail.com. We will verify and respond within the timeframes required by law. We do not sell or share personal information as defined by the CPRA.

Data Retention & Security

We retain inquiry information as long as needed to respond and as required for business or legal purposes. We use reasonable administrative and technical safeguards; no internet transmission is completely secure.

Children

Our services and website are not directed to individuals under 18, and we do not knowingly collect their information.

Changes

We may update this policy from time to time. The "Last updated" date reflects the current version.